Non-electronic services (in person)
G2C concept is used for expressing the relationship between public administration and citizens. The relationship may refer the demand for information from the citizen in any life situation or a transfer of an official document to the citizen. The abbreviation is usually used to refer to the ICT solution that converts such communication to the electronic form or to describe a solution that simplifies the communication between public administration and citizens (e.g. office website or public service catalog).
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